Privacy Policy

Last updated: August 25, 2026

This Privacy Policy explains how Fire Damage Atlanta ("we," "us," or "our") collects, uses, and protects information when you visit firedamage-atlanta.com or contact us about fire damage restoration services. By using our website or submitting a request, you agree to the practices described here.

Information we collect

We collect information you provide directly, such as when you fill out a quote or contact form. This may include:

• Your name, phone number, and email address
• Your property address or service area
• Details about the fire, smoke, or water damage and services you need
• Any other information you choose to include in your message

We may also automatically collect limited technical data (such as browser type, device, and pages visited) through standard analytics to improve our website.

How we use your information

• To respond to your request and provide fire damage restoration services
• To schedule inspections, estimates, and work, and to communicate with you about them
• To assist with documentation and coordination for your insurance claim
• To improve our website, services, and customer experience
• To comply with legal obligations

How we share information

We do not sell your personal information. We may share it with trusted service providers who help us operate (for example, scheduling, communications, or, with your authorization, your insurance carrier). We may disclose information when required by law.

Cookies and analytics

Our website may use cookies and similar technologies to remember preferences and understand how visitors use the site. You can control cookies through your browser settings; disabling them may affect some features.

Data retention and security

We keep your information only as long as needed to provide services and meet legal or business requirements, and we use reasonable safeguards to protect it. No method of transmission or storage is completely secure.

Your choices

You may request access to, correction of, or deletion of your personal information, and you may opt out of non-essential communications at any time by contacting us.

Contact us

Questions about this policy? Call (866) 688-0301, email dispatch@firedamage-atlanta.com, or write to us at 191 Peachtree St NE, Atlanta, GA 30303.